Privacy Policy
Pursuant to art. 13 of Legislative Decree no. 196 of 30 June 2003 (“Privacy Code”) and with reference to the “GDPR General Data Protection Regulation” – EU Regulation 2016/679, this information describes how processes the personal data of users received through its website (the “Site”) and other means.

Data controller
The data controller of personal data is Dulcistar S.r.l., with registered office in Piazzale Lugano, 29 – 20158 Milan (MI) – IT

Categories and nature of processed data will process users’ personal data collected during navigation and use of the Site, as well as at the time of registration and submission of purchase orders, using electronic and automated tools (see also the following section “Cookie Policy“).

Purpose of processing
The User’s personal data are collected to allow to provide its services as well as for the following purposes: Interaction with social networks and external platforms, Statistics and Displaying content from external platforms.

a) Providing its services
The data are collected and processed in order to perform obligations strictly related and instrumental to the use of the Site, registration and access to restricted areas of the same; respond to specific requests received through contact forms, e-mail, telephone, etc.; comply with legal obligations; processing of information relating to the use of the Site through the use of cookies (see next section “Cookies Policy” of;

b) Interaction with social networks
These services allow you to interact with social networks, or other external platforms, directly from the pages of this Site.
Interactions and information acquired by this Site are in any case subject to the User’s privacy settings for each social network.
If a service for interaction with social networks is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed. (see also the following section “Cookie Policy“).

c) Statistics
The services contained in this section allow the Data Controller to monitor and analyse traffic data and serve to keep track of the User’s behaviour.
Google Analytics – (see Privacy policy Google Analytics – Opt out Google Analytics)

d) Displaying content from external platforms
This type of service makes it possible to display content hosted on external platforms directly from the pages of this website and to interact with them.
If a service of this type is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages where it is installed.
Google Maps – (see Privacy policy Google Maps)
Youtube – (see Youtube Privacy policy)


Cookie Policy
This website uses cookies. To find out more and for detailed information, you can consult the section on “Cookie Policy“.

Processing methods
Personal data are processed by automated tools, adopting appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of the data, with logic strictly related to the purposes, for the time strictly necessary to achieve the purposes for which they were collected or to comply with any legal requirements.

Scope of data communication
Personal data will not be disclosed. For the aforementioned purposes, the data may come to the attention of the personnel in charge or by its processing managers.

Data processor
The data controller for is Dulcistar S.r.l.
Email address: 

The Data are processed at the operational headquarters of the Data Controllers, within the territory of the European Union, and in any other place where the parties involved in the processing are located; for further information, please contact the Data Controllers.

The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document. The data will be kept for 12 months after the end of the service requested and/or the existing commercial relationship, for the purpose of completing administrative operations. The User may always request the interruption of the Processing or the cancellation of the Data by contacting the Data Controllers.

Further information on treatment

– Legal defence
The User’s Personal Data may be used by the Data Controllers for the purposes of defence in court or in the preparatory stages of any legal proceedings against abuse of the use of the same or related services by the User.
The User declares that he/she is aware that the Data Controllers may be required to disclose the Data at the request of public authorities.

– Specific information
At the User’s request, in addition to the information contained in this privacy policy, this website may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

– System logs and maintenance
For operational and maintenance purposes, this website and any third party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

– Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time from the Data Controllers using the contact information.

Rights of the Data Subject
The User may at any time exercise the rights provided for in Article 12 of the GDPR.
In particular, the Subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or non-existence of the same with the Data Controllers, to know their content and origin, to verify their accuracy or request their integration, cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. Requests should be addressed to the Data Controllers.
This website does not support “Do Not Track” requests. To find out whether any third-party services used support them, please consult their privacy policies.
All these rights can be exercised by sending communication to the e-mail address

Changes to this privacy policy
The Data Controllers reserve the right to make changes to this privacy policy at any time by advertising it to Users on this page. Therefore, please consult this page often, taking as reference the date of the last modification indicated at the bottom. If you do not accept the changes made to this privacy policy, you must cease using this website and may request the Data Controllers to remove your Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected up to that moment.

Information on this privacy policy
This Privacy Policy is current as of 12/03/2021.